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Repair it.
Replace it.
Keep moving.

We know your robots are mission-critical. Whether it’s for inspections, logistics, cleaning or patrol, downtime is not an option. This is why our support goes beyond repairs—we offer rapid diagnostics, certified replacements, and upgrade options for every model in our ecosystem.

Start a Repair Request
FAQs

Robotics Repair & Support.

From simple fixes to full-scale servicing, our dedicated team keeps your robots running at peak performance — backed by reliable warranty and enterprise-level assistance.

Our top-level service ensures priority support and dedicated technicians for advanced projects and enterprise clients.

Assistance

Minor issues, like damaged legs or joints, can often be fixed directly by the client with our guided support and spare parts.

Simple Repairs

For complex breakdowns, such as humanoids, we arrange collection, repair the unit in our facilities, and return it ready.

Full Service Repairs

Every robot is backed by our warranty: if it arrives defective, we replace it. If damage occurs later, we handle the full repair.

Warranty Coverage

How it works

Launching a robotics franchise has never been easier. Our international team
will guide you through every phase—so you can focus on growth, not paperwork.

Repairs with original parts by authorized technicians.

Learn more about our repairs

We evaluate your robot remotely before any action.

Start your robot diagnosis now

When repairs don’t make sense, we replace the unit.

Learn more about our repairs

Trade in your old model and switch to newer tech.

Check how it works

We organize pick-up, transport and return easily.

How it works in our side

Manuals, schematics and software available.

Browse our intern Resources

Robot Replacement

You can exchange your robot for a newer model and save part of the original purchase value. Contact our team for a full evaluation.

Old fashioned or broken? Are you bored?

We give you a new one, better, faster

Will i lose my AI if i change the hardware?

My robot doesnt talk, what can i do?

Support Form

FAQs

Can I exchange my robot for a newer model?

Yes, you can trade in your current robot and save part of the original purchase value. Contact support for an evaluation.

Repairs are done in the factory within the timeframe of each unit. If the product arrives defective it’s free; if due to misuse, costs apply.
Your order is covered by FedEx insurance. Contact support for a replacement evaluation if needed.
No, if you decide to keep your robot, replacement is not possible.
Yes. If it’s under warranty we replace the unit or repair the defective part. Minor issues are solved with spare parts.
All logistics are handled by FedEx, and you can track shipments directly in your client dashboard.

Yes, we repair all robots manufactured in China, Korea, and the USA included in our catalog.

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